Mail Order Pharmacy

Meeting the Needs of Plans and Members with Convenient and Safe Mail Order Prescriptions

Adherence to medication is important to prevent other costly health complications, and studies show that patients using mail order achieve adherence rates of 84.7%, compared to local pharmacy users at 76.9%.¹ Additionally, mail order provides a convenient, reliable and economical option for your members.

Elixir Pharmacy delivers quality medications to patients in the U.S., Puerto Rico and U.S. territories. We offer convenient, free delivery in secure, private packaging, with tracking and expedited shipping options. Our quality control measures and advanced fulfillment process have resulted in a 99.99% dispensing accuracy rate. Refill reminders and automatic refills provide peace of mind and also contribute to increased adherence. Additionally, members have 24/7 access to licensed pharmacists and with our comprehensive online customer portal, members can manage their medications anytime, anywhere.

Both members and the plan benefit with mail order

By using Elixir, your members save time, money and get their 90-day maintenance medications delivered to their door with free standard shipping anywhere in the U.S.

A large portion of drug spend is for maintenance medications to manage chronic conditions that affect nearly half of all Americans. Elixir clinical programs ensure adherence which reduce overall plan costs:

• Adherence programs like Auto-refill, Member Last Fill and Physician Reminder Calls to ensure members take their medications as prescribed
• Fraud, Waste and Abuse programs to control costs
• E-prescribing for providers to send accurate prescriptions to the pharmacy, reducing risks associated with traditional prescription writing
• Web and Interactive Voice Response (IVR) technology to make it easy for members to get their medication

Trust the experts at Elixir

Elixir Pharmacy is a fully accredited mail order pharmacy focused on providing care and support of your customer quality goals: Increase customer satisfaction ratings, educate on medication and partner with providers to ensure coordination of care.

Elixir’s commitment to care and quality places us at the forefront of patient safety and disease state management. We are dedicated to helping members control medication costs and attain a greater quality of life.

• Serving thousands of commercial and health plan members
• Members can be transitioned within 90 days
• Our quality control process ensures 99.99% accuracy on all mail order deliveries
• 97% of members rate our quality and service as excellent or very good
• We have customer service representatives and licensed pharmacists available 24 hours daily
• Medications are mailed in secure, private packaging

¹ Duru, K., et al, “Mail-Order Pharmacy Use and Adherence to Diabetes-Related Medications,” The American Journal of Managed Care, January, 2010.