Family laughing together

Automated EasyRefill Program

Sign up for Elixir’s free Automated EasyRefill Program (“EasyRefill”) and get your medications refilled automatically and sent to your home.

Tweet, Tweet! As of February 1st, Elixir Mail Order Pharmacy is now Birdi! You will see the Birdi name on your medication packages and pharmacy communications. Don’t worry, we’re still the same company and your prescriptions will still be handled by the same experienced and dedicated team—just with a new name!

You don’t need to do anything. You’ll still get the same great service. We're excited about our new name and our continued commitment to serving you with your medication needs. Thank you for being a Birdi customer!

With EasyRefill, you never have to worry about missing a dose.

Before your medication is shipped, you will receive two emails notifying you of your upcoming order and the date your order will be processed. This way, you will always know when your medication will arrive.

If you change your mind later, simply email or call us to change your preferences or disenroll in the program. (An authorized agent of the member may opt-in or opt-out prescription(s) within the program as well.)

Ready to get started?

Log in to your Member Portal

Select Medications

Select EasyRefill

Need help?

Call 866-909-5170 (TTY: 711) and a Customer Care Representative will help you enroll your eligible medication(s).

CA Residents only: You must re-enroll into the Easy Refill Program annually. Email Elixir Mail Customer Care at or call 866-909-5170 (TTY: 711).

1. Prescriptions are ineligible for the EasyRefill Program (“EasyRefill”) if 1) purchased through retail; 2) fail to meet permissible refill parameters; 3) are government funded prescriptions where prohibited by state law; 4) are a refrigerated medication; or 5) are a controlled or regulated medication that requires a new prescription for every fill. Additional limitations may apply. California residents should review this summary before enrolling into the program.

2. Member must opt-in to receive email communications from Elixir.

Download the program summary PDF:

Medicare beneficiaries:

Email or call 866-909-5170 (TTY: 711) to enroll