Man talking on phone

Contact us

Have a question? We're here to help.

Have a question? Please select what describes you best.

I am a:

Member, Prescriber or Doctor

With a question about:

Pharmacy Benefits

Please do not include any personal health information in this form. For questions/comments regarding Elixir Insurance Part D plans, please visit www.elixirinsurance.com. We can not accept changes or cancellations through this contact form.

Source
https://main--elixirsolutions--hlxsites.hlx.page/contact-us-forms.json?sheet=pharmacy-benefits
Form ID
da0932cf-c47d-4487-a647-2889d30dafdf

Elixir Insurance Medicare Part D

Elixir Insurance provides Medicare Part D benefits to individuals and group retirees. Questions about your benefits should be directed to Elixir Insurance.

866-250-2005 / TTY 711

✉ customerservice@elixirinsurance.com Elixir Insurance Member Portal ❯ Pay your premium online ❯

Mail Order

Please do not include any personal health information in this form. For questions/comments regarding Elixir Insurance Part D plans, please visit www.elixirinsurance.com. We can not accept changes or cancellations through this contact form.

Source
https://main--elixirsolutions--hlxsites.hlx.page/contact-us-forms.json?sheet=rx
Form ID
afc8a895-a173-41ae-b8ad-363e57129d72

Specialty Pharmacy

Please do not include any personal health information in this form. For questions/comments regarding Elixir Insurance Part D plans, please visit www.elixirinsurance.com. We can not accept changes or cancellations through this contact form.

Source
https://main--elixirsolutions--hlxsites.hlx.page/contact-us-forms.json?sheet=rx
Form ID
8e4726da-4a57-49f6-8f51-11de136c4b66

Retail Pharmacy

Please visit the pharmacy resources section on our provider page for more information about joining our network, billing, audits and more.

Billing: ✉ PharmacyPayables@elixirsolutions.com

Audits: ✉ PharmacyAudits@elixirsolutions.com

For any additional questions, please call our Pharmacy Help Desk at 800-361-4542

Consultant or Payer

With a question about:

Pharmacy Benefit Management

Source
https://main--elixirsolutions--hlxsites.hlx.page/contact-us-forms.json
Form ID
1dd90d27-37a9-4944-a12c-703e9a9bbc58

Hospice

Source
https://main--elixirsolutions--hlxsites.hlx.page/contact-us-forms.json?sheet=savings
Form ID
09dd083e-7cce-48bb-a7b4-1b010d15fbc9

Elixir Savings

Source
https://main--elixirsolutions--hlxsites.hlx.page/contact-us-forms.json?sheet=savings
Form ID
80725fab-23c3-4fd0-ab07-c824b9b21468

Manufacturer Hub

Source
https://main--elixirsolutions--hlxsites.hlx.page/contact-us-forms.json?sheet=manufacturer
Form ID
7b2a3088-4f7d-484a-9ee6-c71a7555811b
Style
Accordion

More Ways to Contact Us:

Please refer to the back of your member ID card for the appropriate customer care phone number or use the BIN number on the front of your card to select the appropriate contact information below.

Rx Benefits for BIN 009893

800-361-4542 (TTY: 711)
✉ care@elixirsolutions.com
Member Portal ❯

Mail Order Pharmacy
866-909-5170 (TTY: 711)
✉ elixirpharmacy@elixirsolutions.com

Specialty Pharmacy
877-437-9012 (TTY: 711)
✉ specialty@elixirsolutions.com

Rx Benefits for BIN 800004

800-771-4648
✉ answers@elixirsolutions.com
Member Portal ❯

Mail Order Pharmacy
833-640-2847 (TTY: 711)
✉ elixirpharmacy@elixirsolutions.com

Click here for Language Support

Style
Secondary Highlight